Overview of ISO 14971

The initial ISO 14971 had 9 clauses, but later recently in Dec 2019 it is changed and now contains 10 clauses i.e 1 more clause is added.

to view the new changed standard elements click below

New and Changed Elements of ISO 14971:2019 Release – 3rd Edition


Old ISO 14971 Clauses

Clause -1 – Scope
It covers all medical devices including IVDs. It applies to all phases of product life cycle.
It does not

  • Define acceptable risk
  • Apply to clinical decision making
  • Does not require quality system

Clause -2 – Definition

  • Clause provides definitions of terms
  • There are new terms and definitions
  • To provide uniformity among standards many definitions are harmonized with other standards and also with Guide 51 which is used by ISO and IEC for common definitions
  • Clause also contains updated definitions from ISO 9000:2005

Definition changes

  • In vitro diagnostic medical device– “medical device intended by the manufacturer for the examination of specimens derived from the human body to provide information for diagnostic, monitoring, or compatibility purposes”
  • life-cycle– “all phases in the life of a medical device, from the initial conception to final decommissioning and disposal”
  • Post-production – new term – “part of the life-cycle of the product after the design has been completed and the medical device has been manufactured”
  • Use error – “act or omission of an act that results in a different medical device response than intended by the manufacturer or expected by the user” – from IEC 62366

Clause -3 -General Requirements

  • Sub-clause 3.2: “Management responsibilities” expands description of requirements and indicates that documentation created in the process and the risk management review can be part of the quality system documentation.
  • Sub-clause 3.3: indicates in a Note that risk management activities can be performed by “representative of several functions, each contributing their specialist knowledge”
    • Does not require a single individual be assigned the total responsibility for risk management
    • Personnel assigned these activities must have proper training, background, education and experience
  • Sub-clause 3.4: describes the Risk management plan
    • Requirements unchanged
    • In response to many comments in ISO 14971 voting process, extensive notes added to provide explanations and references to additional information in Annex D and Annex F
  • Sub-clause 3.5: has been revised to include the traceability requirement removed from Clause 8 Risk management report
    • Risk management report for complex devices was getting unwieldy
    • Note indicates the Risk management file can be in any form or medium (such as electronic files)

Clause -4 – Risk Analysis :  covers Risk Analysis and Risk Estimation

  • Sub-clause 4.1 re-titled to “Risk analysis process” from “Risk analysis procedure” – New Notes point to informative annexes with additional information
  • Sub-clause 4.2 Note 1 indicates “misuse is intended to mean incorrect or improper use of the medical device”
  • Sub-clause 4.3 title changed to “Identification of hazards” – Note points to E.2 and H.2.4 for guidance in hazard identification
  • Sub-clause 4.4 title changed to “Estimation of the risk(s) for each hazardous situation”
    • This is a new emphasis in Second Edition, from idea that harm cannot occur unless a Hazardous Situation leads to an exposure to a hazard
    • Extensive notes used to explain this Sub-clause

Clause -5 – Risk Evaluation

  • Evaluation requirement is in reference to “Hazardous situation” instead of “Hazard”
  • Evaluation is comparison of Risk to Acceptability Criteria established in Risk Management Plan

Clause -6 – Risk Control

  • Sub-clause 6.1 removed requirement to reduce residual risk associated with each hazard to acceptable – Addressed under “Residual Risk”
  • Sub-clause 6.2 Title changed to “Risk Control Option Analysis” -Extensive Notes provide information and reference including use of other standards as part of option analysis
  • Sub-clause 6.3 Implementation of risk control measure(s)
    – Indicates that verification of effectiveness of risk control measures may include validation activities
  • Sub-clause 6.4 Residual risk evaluation
    – adds Note to Annex J for information on disclosing residual risk
  • Sub-clause 6.5 Risk/benefit analysis
    -Adds note referring to Annex D.6 for more information on Risk/benefit analysis
  • Sub-clause 6.6 title changed to “Risks arising from risk control measures”
    – Includes introduction of new hazards or hazardous situations
    – Adds requirement that these new risks or increased risks be managed with process in sub-clauses 4.4 to 6.5
  • Sub-clause 6.7 Completeness of risk control
    – Changes “hazard” to “hazardous situation”
    – Changes “The results of this assessment…” to “The results of this activity…”

Clause -7 – Evaluation of overall Residual risk acceptability
Clause 7 title changed to “Evaluation of overall residual risk acceptability”

  • Adds requirement for deciding what information to disclose on overall residual risk
  • Add reference to Annex D.7 on Overall residual risk
  • Adds reference to Annex J on disclosure of residual risk

Clause -8 – Risk Management report
Clause 8, removed the traceability requirement from the Risk management report to the Risk Management File (see Sub-clause 3.5)

  • Adds requirements for responsibility for review and documentation of review that demonstrates
  • “the risk management plan has been appropriately implemented;
  • the overall residual risk is acceptable;
  • Appropriate methods are in place to obtain relevant production and post-production information.”

Clause – 9 – Production and post production process

  • The Title was changed to “Production and post-production information” to emphasize that there is information available during production which is important to Risk Management
  • Adds a requirements for systems collecting and reviewing device information